PRIVACY POLICY

 

INTRODUCTION

ESMÉI attaches great importance to the processing. Confidentiality and security of your personal data. We are dedicated to offering you personalized services while respecting your privacy and personal choices.

The purpose of this Policy is to inform you clearly. Simply and fully about the use by ESMÉI of the personal data of its customers and/or potential customers (“you” and “your”) as well as the rights and options that you have. We thus invite you to read it carefully and to take note thereof before every interaction with us. This Policy applies to the customers and visitors of the ESMÉI website (www.theesmei.com)


ESMÉI can modify this Policy from time to consider statutory and regulatory changes as well as to keep you informed of the modifications of our practices concerning the processing of your personal data. Every important modification materially affecting the way in which we use your data shall be notified to you by e-mail and/or information on the Website to allow you to review the changes made, asses them and, if necessary, object to them or withdraw from a service or functionality.

 

INFORMATION WE COLLECT

In order to better provide you with our numerous services, we collect two types of information about our users: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our site.

Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. When you engage in certain activities on this site, such as registering for a membership, ordering a product or service, submitting content and/or posting content in discussion forums or other public areas, entering a contest or sweepstakes, filling out a survey, or sending us feedback, we may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, we may ask that you provide us personal information, such as your first and last name, mailing address (including zip code), e-mail address, employer, job title and department, telephone and facsimile numbers, and other personal identifying information. When ordering products or services on the site, you may be asked to provide a credit card number. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. This information may include the Web site’s Uniform Resource Locator (“URL”) that you just came from, which URL you go to next, what browser you are using, and your Internet Protocol (“IP”) address. An URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet.

 

USE OF INFORMATION

In general, we use information collected from you to better your shopping experience on our Websites. We use the information above in the following capacities:

  • Process payment and refunds
  • Ship and deliver your orders
  • Send you information regarding our latest services and processes (when opted in)
  • Respond to your questions, refund requests, and comments
  • Personalize your shopping experience the website
  • Analysis to continually improve our website and our services
  • Enabling third party partners to perform their assigned tasks, whether it is technical, logistical, or other business functions

We will not use or disclose (or permit the use or disclosure of) personal information that could be used to identify an individual member in any circumstances except:

  • to ensure the proper functioning of our business and the Website
  • to communicate promotional offers and special events to you.
  • where the law requires us, or authorizes us to do so; or
  • where you have given express consent to us for a prescribed purpose

We will not sell, distribute, rent, license, disclose, share or pass your personal information onto any third parties, other than those who are contracted to us to keep the information confidential whether subject to a statute or a scheme which imposes similar restrictions to the National Privacy Principles contained in the Privacy Act 1988 (Cth) regarding the handling of personal information.

We will take all reasonable steps to ensure that all information collected from you is accurate, up to date, complete and stored in a secure environment and accessed only by our authorized personnel.

Please note that no information transmitted over the Internet can be guaranteed to be 100% secure. However, we will endeavor to protect your personal information as best as possible but we cannot guarantee the security of any information that you transmit to us, or receive from us. The transmission and exchange of information is carried out at your own risk.

 

WHO WE SHARE THE INFORMATION WITH AND YOUR CHOICES?

We do not sell, trade, or rent your Personally Identifiable Information to others. We do provide some of our services through contractual arrangements with affiliates, services providers, partners and other third parties. We and our service partners use your Personally Identifiable Information to operate our sites and to deliver their services. For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on this site; release your address information to the delivery service to deliver products that you ordered; provide order information to third parties that help us provide customer service.

We will encourage our service partners to adopt and post privacy policies. However, the use of your Personally Identifiable Information by our service partners is governed by the privacy policies of those service partners and is not subject to our control.

Occasionally we may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

We may also provide Non-Personally Identifiable Information about our customers’ sales, traffic patterns, and related site information to third party advertisers, but these statistics do not include any Personally Identifiable Information.

 

HOW WE USE COOKIES

A cookie is a piece of text that asks permission to be placed on your computer’s hard drive. Once you agree, your browser adds that text in a small file. We currently only use "session cookies" on the site. These are temporary and are automatically deleted when the browser is closed.

A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us. This practice is strictly in force. You may set your web browser (Microsoft internet explorer, Firefox, Google Chrome and Safari) to notify you of cookie placement requests or decline cookies completely. If you decline cookies completely, you will not be able to shop on this site. You can delete the files that contain cookies - those files are stored as part of your internet browser.

If you have any queries in connection with this privacy policy, then please contact us on help@theesmei.com.

 

COOKIE POLICY

This website uses cookies to identify you and your interests and to track usage of the site. Cookies are small pieces of text stored on your computer that help us know which browser you are using and where you have been on the site and on Web sites to which you may link in order to use some of our features. Cookies also enable us to relate your current usage of the Site, to prior usage of this.

The information we collect with cookies is not sold, rented or shared with any outside parties. If you prefer not to accept a cookie, you can set your web browser to warn you before accepting cookies or you can refuse all cookies by turning them off in your web browser. A user who does not accept the cookie from the Site may not be able to access certain areas of the site.